Privacy Policy

1. WHO WE ARE

This privacy policy applies to the website at ezeecontrol.com operated by Ezee Control Private Limited, incorporated under the Companies Act 2017 in Pakistan (SECP CUIN: 0278761). In this policy, "we," "us," or "our" refers to Ezee Control Private Limited, and "you" or "your" refers to any visitor or person providing information through our channels.

2. WHAT INFORMATION WE COLLECT

Information You Provide Directly:

• Name and contact details via website forms.
• Phone numbers and WhatsApp messages sent to +92 339 6000105.
• Emails sent to [email protected] or [email protected].
• Electricity bill details and property information shared for enquiries and site surveys.

Information Collected Automatically:

• Usage data via Google Analytics (pages visited, device type, location).
• IP addresses and browser types logged by our host.
• Cookies for performance measurement.

3. HOW WE USE YOUR INFORMATION

We use your data solely to respond to enquiries, prepare solar proposals, communicate project updates, process payments, and improve our website via anonymised data. We do not engage in automated decision-making or unsolicited bulk marketing.

4. HOW WE STORE YOUR INFORMATION

Information is stored in email inboxes, business records, and the WhatsApp Business platform. We retain project data for the duration of the project and a reasonable period thereafter for warranty and performance assurance.

5. SHARING YOUR INFORMATION

We do not sell or rent your data. We share limited information only with necessary parties:

• AEDB-licensed partners for GEPCO net billing applications.
• Google Analytics and our hosting provider.
• GEPCO and AEDB when required for regulatory applications at your request.

6. COOKIES

We use Google Analytics cookies to measure performance; these do not identify you personally. You may disable cookies in your browser settings without loss of website functionality.

7. YOUR RIGHTS

You have the right to access, correct, or request deletion of your personal information. Contact us at [email protected] to exercise these rights.